Privacy Policy

1. Introduction

Arovia Solar Pvt Ltd ("we", "us", or "our"), headquartered in Madhya Pradesh, India, is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, process, share, and protect your personal information when you visit our website (aroviasolar.in) or interact with our services.

By accessing or using our website and services, you consent to the collection and use of your information as outlined in this policy. We ensure compliance with applicable data protection laws, including the **European Union General Data Protection Regulation (EU GDPR)** and the **Indian Digital Personal Data Protection (DPDP) Act 2023**.

2. Information We Collect

We may collect personal data about you in the following ways:

• Information You Directly Provide: This includes your name, business email address, phone number, company name, job title, and any message details you submit through our contact forms or investor inquiry channels.
• Automated Tracking (Cookies and Analytics): We collect usage information such as your IP address, browser type, device type, operating system, pages visited, and duration of visit to analyze website traffic and improve layout performance.

3. Legal Basis for Processing

Under international frameworks, we only process your personal data under valid legal bases:

• Consent: When you explicitly agree to receive correspondence or accept cookies.
• Contractual Performance: When we need your details to fulfill commercial agreements or Power Purchase Agreements (PPAs).
• Legitimate Interests: To optimize website efficiency, prevent fraud, and run commercial business operations.
• Legal Obligation: To comply with financial, safety, grid-operator, or regulatory reporting requirements.

4. EU GDPR Compliance & Rights

If you are residing in the European Economic Area (EEA), you possess specific data subject rights:

• Right to Access: Ask for copies of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.
• Right to Restrict or Object: Oppose how we process your data or limit its usage.
• Right to Portability: Request that we transfer your collected data to another organization.

To exercise any of these rights, contact us at contact@aroviasolar.in.

5. India DPDP Act 2023 Compliance & Rights

In compliance with the Digital Personal Data Protection (DPDP) Act of India:

• Clear Notice & Consent: We collect personal data only for specified, lawful purposes with explicit, unambiguous consent.
• Right to Correction & Erasure: You can request to correct, update, or erase personal data previously shared.
• Right to Withdraw Consent: You have the right to withdraw your consent as easily as it was given. For cookies, use the floating settings widget. For forms, contact our Grievance Officer.
• Grievance Redressal: In case of unresolved concerns, you have the right to file a grievance with our designated Grievance Officer.

6. Cookies and Tracking Technologies

We utilize cookies (necessary, performance, analytics, and marketing) to power website features and analyze traffic. You can edit your settings at any time using the floating Cookie Settings widget at the bottom-left of the screen. Reversing your choices will disable non-essential trackers. Detailed specifications are available on our dedicated Cookie Policy page.

7. Data Security and Retention

We implement robust technical and organizational security measures to protect your data from unauthorized access, leakage, or alterations. We retain personal data only as long as necessary to fulfill the purposes of collection, resolve disputes, or comply with statutory retention regulations.

8. Contact Information and Grievance Redressal

For any privacy inquiries, right-execution requests, or grievances under India's DPDP Act, please reach out to our designated Data Protection & Grievance Team: